Category: Customers
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One of the things I also wanted to do with this blog was to not take it all too seriously…after all I don’t know anyone who works with customers that doesn’t have the odd funny story to tell…
Sunday night humour…
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More and more intranets and information portals are becoming the primary channel for doing anything in business and where I work is no different. For a while I’ve been promoting the importance of the user/customer experience and today was the first step in taking that on from simply conducting quantitative satisfaction surveys to really focusing…
First foray into usability testing…