Author: G-Mac
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More and more intranets and information portals are becoming the primary channel for doing anything in business and where I work is no different. For a while I’ve been promoting the importance of the user/customer experience and today was the first step in taking that on from simply conducting quantitative satisfaction surveys to really focusing…
First foray into usability testing…
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So I’ve decided to start blogging again and rather than a continuation of my cartoons (www.satiricalblog.com) I thought that I would keep this one more focussed on the day job and my interests in psychology. Some topics that will probably come up:- Knowledge Management Usability Satisfaction surveys Customer psychology ….and probably the odd bit of…
New Start
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Welcome to WordPress. This is your first post. Edit or delete it, then start blogging!
Hello world!